Policy Statement

Mark Engineering System is committed to delivering world-class electrical control panels and cutting-edge industrial automation solutions that consistently meet and exceed customer expectations, regulatory requirements, and global engineering standards. Our Quality Assurance Policy ensures precision, reliability, safety, and long-term performance in every product manufactured and every automation service delivered.

Our Quality Objectives

We strive to achieve the following measurable quality objectives:

Ensure 100% compliance with relevant IS/IEC/NEMA standards.
Maintain zero-defect manufacturing through continuous improvement tools.
Deliver all projects On Time, Every Time with validated documentation.
Achieve 95% customer satisfaction index through feedback-driven enhancements.
Reduce internal non-conformities and rework by minimum 20% year-on-year.
Drive innovation in control panels and automation to ensure world-class engineering leadership

Standards & Compliance

Our processes comply with the following:

IEC 61439, IEC 60204, IEC 60529
IS 8623 & IS/ISO 9001 principles
NEMA & UL guidelines (where applicable)
Electrical safety rules and industrial regulations
Customer-specific QAPs and technical specifications

All panels undergo multi-stage certification, including high-voltage tests, insulation resistance tests, and functional validations.

Design & Engineering Quality

CAD-based validated engineering drawings
Load calculation, heat dissipation & fault-level analysis
Control logic testing and simulation before manufacturing

Manufacturing Quality

Pre-assembly inspection of all components
Standardized wiring, crimping & layout practices
Use of globally reputed brands (Schneider, Siemens, ABB, etc.)
In-process inspection at every production stage

Testing & Validation

Routine tests, type tests (if applicable)
Functional sequence testing
PLC/SCADA logic simulation and I/O validation
FAT video documentation and data reports

Delivery, Installation & Support

Robust packing and logistics control
SAT at customer site
Training, manuals & lifecycle support
Quick response system for service calls

Continuous Improvement

We are committed to the principle of Kaizen and adopt:

Root Cause Analysis (RCA)
Corrective and Preventive Action (CAPA)
Periodic internal audits
Skill development and technical training of team members
Technology upgrading and automation advancements

Leadership Commitment

Our leadership is dedicated to:

Providing resources required for maintaining highest quality
Ensuring compliance with all statutory & regulatory requirements
Building a culture of excellence, safety, and innovation
Making Mark Engineering System the global benchmark for control panel & automation quality

Review & Updates

This policy will be reviewed annually or whenever required to ensure its adequacy, relevance, and alignment with emerging technologies, customer needs, and industry standards.